Our products can be personalised in gorgeous gold foil, for a classy, stylish finish

Item Personalization

£5
*** This is a hidden product used by Product Personalizer. You can modify everything except Price,Product availability and Product handle. Use app settings to change the Price. More details : https://productpersonalizer.com/how-options-with-costs-are-displayed-in-the-cart-checkout
Qty

Customer Reviews

Based on 4 reviews
75%
(3)
0%
(0)
25%
(1)
0%
(0)
0%
(0)
T
Travlet
Gorgeous gift

Such a wonderfully shaped cup with its very own coaster, personalised at no extra cost. Beautiful colours.

B
Bella
disappointing packaging

pleased with the mug and coaster but bought as a gift and it arrived with huge postage address and barcode sticker around it. Took me ages to peel it off and it spoilt the box. Were it not for this would have given 5 stars

D
Debbie T.

Lovely product and quality thank you

E
Elaine T.
Birthday gift

A lovely personalised gift for a good friend.

Colour Matching:
While we have ensured our products are colour matched to the highest degree possible, we cannot guarantee that matching is perfect through our entire range. As we use different factories and sustainable materials throughout our collections, there are slight variations in colours. However, we have ensured that any variations are minimal and are confident that any matching is as close to perfect as possible. 

Deliveries:
We offer free standard delivery on all orders over £20. We also offer an express option where we endeavour to deliver within 1-2 business days. We cannot be held responsible for any delays in delivery once the order has left our premises, but we can offer replacements if an order is lost in the post. Please make us aware of any issues by using the customer service contact on our website.

Returns:
We do everything we can to ensure orders arrive on time and in good condition. However, we understand that sometimes things can get damaged in the post. If this is the case, we would be happy to send a replacement. Just contact us at the email address listed on the website, include your name and order number, and we would be happy to send a replacement product and postage label for you to send your order back to us!

In Store Returns:

Avorium does accept returns on products brought back within 30 days of purchase that are not already personalised or damaged in some way. Once a product is personalised, it cannot be returned, nor can a product which is not able to be resold.

While we accept returns without a receipt, a receipt is preferable for Avorium to process a refund. Avorium cannot guarantee a refund for a valid return if the initial purchase cannot be identified.

Dishwasher Safe

While we have assurances from our supplier that the vinyl we use to personalise our mugs is dishwasher safe, we recommend gently handwashing your mug after use. Please allow at least one week for the vinyl adhesive to fully bond to the mug before using. We personalise coasters as standard to avoid this issue. 

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